Terms of Service

Effective Date: October 1, 2023

1. Introduction and Acceptance of Terms

Welcome to Paws & Whiskers Haven. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of the terms, you must not use our services. These terms are subject to change at our discretion.

2. Scope of Services

Paws & Whiskers Haven offers a variety of pet-related services including Pet Grooming, Veterinary Services, Pet Boarding, Pet Training, and Pet Nutrition Consultation. We strive to provide the highest quality care for your pets.

3. User Obligations and Responsibilities

• Users must provide accurate and complete information when booking our services.
• Users are responsible for ensuring their pets' vaccinations are up-to-date.
• Compliance with all applicable laws and regulations is required while using our services.

4. Payment Terms and Conditions

Payment for services must be made in full at the time of booking unless otherwise agreed upon in writing. We accept various payment methods including cash, credit card, and online transactions.

5. Cancellation and Refund Policy

Cancellations made 24 hours before the scheduled service are eligible for a full refund. Cancellations made less than 24 hours in advance may incur a fee or be non-refundable depending on the service type.

6. Liability Limitations

Paws & Whiskers Haven will not be liable for any indirect or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the service in question.

7. Intellectual Property Rights

All content and materials provided by Paws & Whiskers Haven are protected by intellectual property laws. Users may not reproduce, distribute, or create derivative works without explicit permission.

8. Data Protection and Privacy

Your privacy is important to us. We adhere to data protection laws in the Philippines and ensure that your personal information is used solely for providing our services.

9. Force Majeure

Paws & Whiskers Haven shall not be held liable for any failure or delay in performance due to circumstances beyond our control such as natural disasters or government restrictions.

10. Changes to Terms

Paws & Whiskers Haven reserves the right to modify these terms at any time without prior notice. Continued use of our services signifies acceptance of any changes made.

11. Applicable Law and Jurisdiction

These terms are governed by Philippine law. Any disputes shall be resolved in the courts located in Quezon City, Philippines.

12. Contact Information

13. Severability Clause

If any provision of these terms is found to be unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.