Privacy Policy for Paws & Whiskers Haven
Effective Date: October 15, 2023
1. Introduction and Company Information
Paws & Whiskers Haven ("we", "our", "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with Philippines privacy laws. Our headquarters is located at 123 Katipunan Avenue, Barangay Loyola Heights, Quezon City, 1108 Philippines. For inquiries, please contact us at [email protected] or call +63 2 8941 7625.
2. Data Collection and Processing
We collect personal data that you provide when using our services, including information from forms you fill out on our website or in person at our location. The types of data collected may include your name, contact information, and pet details.
3. Purpose of Data Processing
The personal data we collect is used to provide and improve our services, manage appointments, communicate with you about your pet's needs, and send promotional materials if consent is given.
4. Legal Basis for Processing
We process your personal data based on your consent, the necessity of data for the performance of a contract with you, compliance with legal obligations, and our legitimate business interests.
5. Data Sharing and Third Parties
Your personal information may be shared with third-party service providers who assist us in operating our business, such as payment processors and IT support services. We ensure these parties adhere to strict data protection standards.
6. Data Transfer to Third Countries
If we transfer personal data to countries outside the Philippines, we will ensure appropriate safeguards are in place to protect your privacy rights under applicable law.
7. Storage Duration
Your personal data will be retained only as long as necessary for the purposes outlined in this policy or as required by applicable laws.
8. User Rights
- Access: You have the right to request access to your personal data.
- Rectification: You can request correction of inaccurate or incomplete data.
- Erasure: You may request deletion of your data under certain conditions.
- Restriction: You can request restriction of processing under specific circumstances.
- Data Portability: You have the right to receive your data in a structured format.
- Objection: You can object to processing based on legitimate interests or direct marketing purposes.
9. Withdrawal of Consent
You may withdraw your consent at any time by contacting us via email or phone; this does not affect the legality of processing based on consent before its withdrawal.
10. Right to Complain
If you believe we have violated your privacy rights, you can file a complaint with the National Privacy Commission in the Philippines.
11. Data Security
Your personal data's security is important to us; thus, we implement appropriate technical and organizational measures to protect it from unauthorized access or disclosure.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Paws & Whiskers Haven123 Katipunan Avenue
Barangay Loyola Heights
Quezon City
1108 Philippines
Email: [email protected]
Last updated: 3/20/2026